Privacy Policy

Untamed Hero ("we," "us," or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information You Provide:

    • When you place an order, subscribe to our newsletter, or contact us, you may provide personal information such as your name, email address, shipping address, and payment details.

  • Automatically Collected Information:

    • We use cookies and analytics tools to collect information about your device, browsing actions, and patterns. This includes your IP address, browser type, and pages you visit on our site.

2. How We Use Your Information

We use your information for the following purposes:

  • To Fulfill Orders:

    • Process payments, manage shipping, and provide updates about your order.

  • For Email Marketing:

    • Send newsletters, promotions, and updates (only if you have opted in). You can unsubscribe at any time.

  • To Improve Our Website:

    • Analyze user behavior to enhance the functionality and experience of our site.

3. Sharing Your Information

We share your information only as necessary to provide our services:

  • Squarespace:

    • We use Squarespace to power our website and process orders. Your personal information may be stored securely on their platform.

  • Printify:

    • When you place an order, we share your shipping details and order information with Printify to fulfill and ship your product.

  • Payment Processors:

    • We use Stripe and PayPal to process payments securely. Your payment information is handled directly by these providers and is not stored by us.

  • Compliance and Legal Requirements:

    • We may share your information if required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website uses cookies to improve your experience. You can manage or disable cookies in your browser settings. However, some features of our site may not function properly if cookies are disabled.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request the deletion of your personal data (except when it’s required for legal or operational purposes).

To exercise these rights, please contact us at team@untamedhero.com.

7. Security

We take appropriate measures to secure your personal data. However, no online service is 100% secure, and we encourage you to take precautions when sharing information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Data Transfers Outside the EU

We use trusted third-party service providers, including Squarespace and Printify, to operate our website, process orders, and manage marketing communications. These providers may process and store your personal data outside the European Union, including in the United States.

When transferring data outside the EU, we ensure that appropriate safeguards are in place to protect your information. This includes:

Standard Contractual Clauses (SCCs): Agreements that ensure compliance with GDPR.

Data Privacy Framework (if applicable): For transfers to the US, some providers adhere to the EU-US Data Privacy Framework.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

  • Email: team@untamedhero.com

  • Untamed Ventures Oy